Smart Locks / Lockly Visage Zeno Series (PGK728W) vs Level Lock Pro (Matter)
Lockly Visage Zeno Series (PGK728W) vs Level Lock Pro (Matter)
Lockly Visage Zeno Series (PGK728W)
Face, fingerprint, Home Key and two spare batteries — but no published security grade.
Wins overall by 0.7 points
Quick Verdict
The Lockly Visage Zeno Series (PGK728W) takes this by a clear 0.7 points. Face, fingerprint, Home Key and two spare batteries — but no published security grade. The Level Lock Pro (Matter) only makes sense if it wins on a category you care about more than the total.
The Lockly Visage Zeno Series (PGK728W) and Level Lock Pro (Matter) are both closely matched smart Lock models, and they're priced almost identically ($349 vs $349). On Entry Methods, the Lockly Visage Zeno Series (PGK728W) leads (9.5 vs 5.0/10) — keypad, fingerprint, face, NFC fobs, Apple Home Key and UWB approach unlock. On Security, the Level Lock Pro (Matter) leads (8.5 vs 5.0/10) — published ANSI/BHMA grade, bolt and cylinder strength, and whether the lock upgrades or merely inherits the keyway already on your door. On Connectivity, the Lockly Visage Zeno Series (PGK728W) leads (8.0 vs 5.0/10) — which radios are actually inside the lock, and whether a hub or bridge is needed and included. Overall, the Lockly Visage Zeno Series (PGK728W) scores 7.0/10 across our 8 scoring categories versus 6.3/10 for the Level Lock Pro (Matter). Below, we break down the full spec sheet, category-by-category scores, and exactly who should buy which one.
Side-by-Side Comparison
| Spec | Lockly Visage Zeno Series (PGK728W) | Level Lock Pro (Matter) |
|---|---|---|
| Price | $349.00 | $349.00 |
| Release Year | 2024 | 2025 |
| Lock Type | Full deadbolt replacement | Full deadbolt replacement with the electronics concealed inside the door |
| ANSI/BHMA Grade | Not published by the manufacturer — Lockly advertises a 5-year mechanical warranty and lifetime support instead of an ANSI/BHMA grade | ANSI Grade 1/A, tested to A156.40 (residential deadbolts) and A156.25 (electrified locking), BHMA AAA certified at 250,000 cycles — all stated on Level's own page |
| Keeps Existing Keyway | No — new Lockly cylinder and keys | No — new Level cylinder and keys; your existing key will not work |
| Smart Radio | 2.4GHz Wi-Fi and Bluetooth built into the lock. No Matter and no Thread | Matter over Thread plus Bluetooth 4.0/5.0 and NFC. There is no Wi-Fi radio in the lock |
| Hub or Bridge Required | No — the Wi-Fi radio is in the lock and Lockly charges no subscription for remote access | Yes — either a Matter-over-Thread hub (HomePod mini, HomePod 2, Apple TV 4K 3rd gen or equivalent) or Level's own Connect Wi-Fi Bridge, sold separately |
| Apple Home Key | Yes — tap with iPhone or Apple Watch | Yes — tap with iPhone or Apple Watch |
| UWB Hands-Free Unlock | No — approach detection is radar, not UWB, so it recognises a face rather than a phone | No |
| Biometrics | 3D facial recognition (radar, not a camera) plus a 0.2s AI fingerprint sensor | None — and there is no keypad in the box either; the Level Keypad is a separate purchase |
| Battery Type | 2 x 10,000mAh rechargeable packs (both included) with a USB-C backup contact | 1 x CR2 lithium (included), concealed inside the bolt |
| Claimed Battery Life (months) | Sources conflict: Lockly claims up to 8 months per charge, while Tom's Guide found the default settings needed roughly monthly charging | 12 |
| Backup Power & Key Override | Physical key cylinder, a second charged battery pack you can hot-swap, and a USB-C emergency power contact | Two physical keys and two NFC key fobs in the box; there is no emergency power contact, so a flat CR2 means using the key |
| Door Thickness / Backset | Standard US single-cylinder deadbolt prep; Lockly does not publish a door-thickness or backset range on the product page | Door thickness 1.75 in to 2.0 in only, backset 2.375 in or 2.75 in, ANSI 2.125 in bore — the narrowest thickness window of any lock here |
| Warranty | 12 months | 12 months |
| Colors | Satin Nickel, Matte Black | Matte Black, Satin Nickel |
Category Scores
Security
The Level Lock Pro (Matter) leads clearly here, 8.5 against 5.0 — a 3.5-point margin on published ANSI/BHMA grade, bolt and cylinder strength, and whether the lock upgrades or merely inherits the keyway already on your door. If that is what you are buying for, the Lockly Visage Zeno Series (PGK728W) does not close the gap elsewhere.
Fail-Safe Access
The Lockly Visage Zeno Series (PGK728W) leads clearly here, 8.5 against 6.0 — a 2.5-point margin on what happens when the battery dies, the Wi-Fi drops or the app is down — physical key, emergency power contact and offline codes. The spec buyers most often discover too late. If that is what you are buying for, the Level Lock Pro (Matter) does not close the gap elsewhere.
Connectivity
The Lockly Visage Zeno Series (PGK728W) leads clearly here, 8.0 against 5.0 — a 3.0-point margin on which radios are actually inside the lock, and whether a hub or bridge is needed and included. If that is what you are buying for, the Level Lock Pro (Matter) does not close the gap elsewhere.
Smart Home Support
The Level Lock Pro (Matter) leads clearly here, 8.0 against 6.0 — a 2.0-point margin on matter, Thread, Apple Home Key, Alexa, Google and SmartThings breadth — and how many features you lose in each. If that is what you are buying for, the Lockly Visage Zeno Series (PGK728W) does not close the gap elsewhere.
Entry Methods
The Lockly Visage Zeno Series (PGK728W) leads clearly here, 9.5 against 5.0 — a 4.5-point margin on keypad, fingerprint, face, NFC fobs, Apple Home Key and UWB approach unlock. If that is what you are buying for, the Level Lock Pro (Matter) does not close the gap elsewhere.
Battery Life
The Level Lock Pro (Matter) leads clearly here, 7.0 against 5.5 — a 1.5-point margin on real-world runtime, cell cost and how much recharging or replacing it demands. If that is what you are buying for, the Lockly Visage Zeno Series (PGK728W) does not close the gap elsewhere.
Installation & Fit
The Lockly Visage Zeno Series (PGK728W) leads clearly here, 7.0 against 5.5 — a 1.5-point margin on DIY difficulty, retrofit versus full replacement, and door thickness, backset and bore limits. If that is what you are buying for, the Level Lock Pro (Matter) does not close the gap elsewhere.
Value
The Lockly Visage Zeno Series (PGK728W) leads clearly here, 6.5 against 5.5 — a 1.0-point margin on security, entry methods and connectivity relative to price, including accessories you must buy separately. If that is what you are buying for, the Level Lock Pro (Matter) does not close the gap elsewhere.
Best For
Choose the Lockly Visage Zeno Series (PGK728W) if…
- • Entry Methods matters most to you — the Lockly Visage Zeno Series (PGK728W) scores 9.5/10 here (keypad, fingerprint, face, NFC fobs, Apple Home Key and UWB approach unlock).
- • Connectivity matters most to you — the Lockly Visage Zeno Series (PGK728W) scores 8.0/10 here (which radios are actually inside the lock, and whether a hub or bridge is needed and included).
- • Fail-Safe Access matters most to you — the Lockly Visage Zeno Series (PGK728W) scores 8.5/10 here (what happens when the battery dies, the Wi-Fi drops or the app is down — physical key, emergency power contact and offline codes. The spec buyers most often discover too late).
- • Your main use case is fingerprint or rentals.
Choose the Level Lock Pro (Matter) if…
- • Security matters most to you — the Level Lock Pro (Matter) scores 8.5/10 here (published ANSI/BHMA grade, bolt and cylinder strength, and whether the lock upgrades or merely inherits the keyway already on your door).
- • Smart Home Support matters most to you — the Level Lock Pro (Matter) scores 8.0/10 here (matter, Thread, Apple Home Key, Alexa, Google and SmartThings breadth — and how many features you lose in each).
- • Your main use case is matter-thread.
Pros & Cons
Lockly Visage Zeno Series (PGK728W)
Pros
- +More ways in than anything else here: face, fingerprint, PIN Genie keypad, Apple Home Key, app and a physical key
- +Face unlock uses radar rather than a camera, so there is no video feed to secure and no cloud storage bill
- +Two rechargeable packs in the box means you always have a charged spare — no lock in this set handles a flat battery better
- +Wi-Fi is built in and Lockly charges nothing monthly for remote unlock, codes or history
Cons
- −No published ANSI/BHMA grade at all, at $349 — you cannot compare its physical security to the Grade 1 Schlage or Level
- −Battery claims do not survive contact with reviewers: Lockly says up to 8 months, Tom's Guide found monthly charging at default settings
- −No Matter and no Thread, so it is locked to Lockly's cloud for anything beyond Apple Home Key taps and voice assistants
- −There is no video feed despite the doorbell-like face sensor, which surprises buyers who expect a camera
Level Lock Pro (Matter)
Pros
- +Genuinely invisible: the only lock here that does not announce itself on the outside or bolt a slab of plastic to the inside
- +Publishes ANSI Grade 1/A, BHMA AAA and a 250,000-cycle test figure — the security claims are specific and checkable
- +A single CR2 cell runs it for roughly 9-12 months, so the battery burden is one small cell a year rather than eight AAs
- +Apple Home Key plus two NFC fobs in the box covers guests who do not have an iPhone
Cons
- −The 1.75-2.0 in door thickness limit is the hard trap: plenty of American doors are 1-3/8 in and simply will not take this lock
- −No Wi-Fi in the lock — remote access needs either a Thread hub you already own or Level's Connect bridge as an extra purchase
- −No keypad and no fingerprint in the box; the Level Keypad is another accessory, so out of the box a guest without an iPhone needs a fob or a key
- −$349 with fewer entry methods than an $80 Wyze, and no emergency power contact when the CR2 dies
Shop by Need
FAQs
Is the Lockly Visage Zeno Series (PGK728W) or Level Lock Pro (Matter) better overall?+
Based on our 8-category scoring, the Lockly Visage Zeno Series (PGK728W) comes out ahead overall. See the full breakdown in the scores section above — the right pick still depends on which categories matter most for your use case.
Which is better for Entry Methods, the Lockly Visage Zeno Series (PGK728W) or the Level Lock Pro (Matter)?+
The Lockly Visage Zeno Series (PGK728W) scores higher on Entry Methods (9.5/10 vs 5.0/10) — keypad, fingerprint, face, NFC fobs, Apple Home Key and UWB approach unlock.
Which is better for Security, the Lockly Visage Zeno Series (PGK728W) or the Level Lock Pro (Matter)?+
The Level Lock Pro (Matter) scores higher on Security (8.5/10 vs 5.0/10) — published ANSI/BHMA grade, bolt and cylinder strength, and whether the lock upgrades or merely inherits the keyway already on your door.
Which is better for Connectivity, the Lockly Visage Zeno Series (PGK728W) or the Level Lock Pro (Matter)?+
The Lockly Visage Zeno Series (PGK728W) scores higher on Connectivity (8.0/10 vs 5.0/10) — which radios are actually inside the lock, and whether a hub or bridge is needed and included.
Which is better for Fail-Safe Access, the Lockly Visage Zeno Series (PGK728W) or the Level Lock Pro (Matter)?+
The Lockly Visage Zeno Series (PGK728W) scores higher on Fail-Safe Access (8.5/10 vs 6.0/10) — what happens when the battery dies, the Wi-Fi drops or the app is down — physical key, emergency power contact and offline codes. The spec buyers most often discover too late.
Is the Lockly Visage Zeno Series (PGK728W) worth the price difference over the Level Lock Pro (Matter)?+
They're priced the same ($349), so the decision comes down to which specific features and scores matter more to you rather than budget.
Which is better suited to my use case?+
The Lockly Visage Zeno Series (PGK728W) is the better fit if you mainly care about fingerprint or rentals. The Level Lock Pro (Matter) is the better fit for matter-thread.
What's the warranty on the Lockly Visage Zeno Series (PGK728W) vs the Level Lock Pro (Matter)?+
The Lockly Visage Zeno Series (PGK728W) ships with a 12-month warranty; the Level Lock Pro (Matter) ships with a 12-month warranty. Always confirm current terms on the manufacturer's site before buying.
Should I wait for the next model instead of buying either of these?+
If either model is more than two years old, a successor may be close — check the "Latest Model" link on each product page. Otherwise, both are current, well-supported options and there's no strong reason to wait.
Cheaper Option
Schlage Encode Plus Smart WiFi Deadbolt (BE499WB, Camelot) — $329.00
Premium Option
Schlage Sense Pro Smart Deadbolt (BE889WB) — $399.00
Specifications and prices for both products last verified . Scores are calculated from published specifications — see how we compare products.